boa tarde. estou tendo problema com meu viewer . ao abrir a aplicação quando abro em determinada tela o sistema para de responder, trava e quando clico na tela o mesmo fecha
ao verificar o erro no windows me da a seguinte mensagem 
Descrição:
Um problema fez com que esse programa parasse de interagir com o Windows.
Assinatura do problema:
Nome do Evento de Problema: AppHangB1
Nome do aplicativo: Viewer.exe
Versão do Aplicativo: 4.6.0.162
Carimbo de Data/Hora do Aplicativo: 54f60a3d
Assinatura com Falha: 266a
Tipo com Falha: 0
Versão do sistema operacional: 6.1.7601.2.1.0.256.1
Identificação da Localidade: 1046
Assinatura Adicional com Falha 1: 266a9af8a9a887cf4bdc587471ee0e21
Assinatura Adicional com Falha 2: a02c
Assinatura Adicional com Falha 3: a02c385c36a6591a9b2814dc8b212318
Assinatura Adicional com Falha 4: 266a
Assinatura Adicional com Falha 5: 266a9af8a9a887cf4bdc587471ee0e21
Assinatura Adicional com Falha 6: a02c
Assinatura Adicional com Falha 7: a02c385c36a6591a9b2814dc8b212318
Leia nossa declaração de privacidade online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0416
Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidahttp://forum.elipse.com.br/de offline:
C:\Windows\system32\pt-BR\erofflps.txt
parece que fica em loop. mas só quando abro determinada tela.
Segue abaixo as informações do log no exato momento que abro a tela
519 2015-12-16 13:58:20.766 0x1268 0x6D4 VIEWER Screen[UnidadeOperacional_01].Open: Duration=0.413sec Sent=46(18.2KB) Recv=46(12.6KB) 15
520 2015-12-16 13:58:20.941 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache\C__SAAE SL_Imagens_testando 4 copy.jpg’ loaded and cached 14
521 2015-12-16 13:58:21.033 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache[chao copy]’ loaded and cached 14
522 2015-12-16 13:58:21.043 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache\T_Hor_Cinza’ loaded and cached 14
523 2015-12-16 13:58:21.056 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache\T_Vertc_Cinza’ loaded and cached 14
524 2015-12-16 13:58:21.101 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache\Curva_cc_Cinza’ loaded and cached 14
525 2015-12-16 13:58:21.160 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache[tq0 ]’ loaded and cached 14
526 2015-12-16 13:58:21.169 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache[7novo]’ loaded and cached 14
527 2015-12-16 13:58:21.179 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache[Curva_Fc_Cinza]’ loaded and cached 14
528 2015-12-16 13:58:21.242 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache\Curva_c_Cinza’ loaded and cached 14
529 2015-12-16 13:58:21.391 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache\chao2’ loaded and cached 14
530 2015-12-16 13:58:21.427 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache[chao3 copy]’ loaded and cached 14
531 2015-12-16 13:58:21.478 0x1268 0x6D4 METACACHE MetaPicture ‘C:\Users\Ronaldo\AppData\Local\Temp\E3Cache\tubo’ loaded and cached 14
532 2015-12-16 13:58:21.917 0x1C1C 0x1A80 DBENGINEMANAGER New wrapper created for DBEngine ‘BD’ 14
533 2015-12-16 13:58:21.917 0x1898 0xC4C THREADPOOL PoolThread(1): STARTED 14
534 2015-12-16 13:58:37.378 0x1C1C 0x1568 RECSOCKET RECServer(3): recv2() returned error WSAECONNRESET (10054) “An existing connection was forcibly closed by the remote host.” 14
535 2015-12-16 13:58:37.380 0x1C1C 0x1A80 TRACKING EVENT: Usuário ‘sas’ terminou sessão de uso de Viewer na máquina ‘RONALDO-PC’ 14
536 2015-12-16 13:58:37.383 0x1C1C 0x1A80 SYSTEM RECServer(3): [CLOSED] Viewer disconnected (socket error: WSAECONNRESET) from 127.0.0.1(RONALDO-PC) Sent=10803(2198912B) Recv=10797(1059312B) Pending=0(0B) Elapsed=34.757 REC=v2.130 Remote=v4.6.162 15
537 2015-12-16 13:58:37.418 0x1C1C 0x14D8 EVENTQUEUE (013D02B0)OnDataChanged failed! error(8004F6BA) 14
538 2015-12-16 13:58:37.418 0x1C1C 0x14D8 EVENTQUEUE (013D02B0)Disconnecting… critical error! (8004F6BA) 14
539 2015-12-16 13:58:37.433 0x1F18 0xA94 LINK2STUB (1791B3C8)Disconnecting (sink=1797ED8C) 14
540 2015-12-16 13:58:37.433 0x1F18 0xA94 LINK2STUB (1791B3C8)Released (remaining=0) 14
541 2015-12-16 13:58:37.434 0x1C1C 0x19D4 SERVERLINKMAN (014404C0)Released remote sink (0034F604) (total=0, links=0) 14
542 2015-12-16 13:58:39.143 0x1B0C 0x1C2C LINK2MAN (013309E0)LinkManager Destroyed 14
543 2015-12-16 13:58:39.144 0x1C1C 0x9A4 RECSOCKET RECServer(1): recv() connection closed 14
544 2015-12-16 13:58:39.144 0x1C1C 0x1448 SYSTEM RECServer(1): [CLOSED] Studio disconnected (socket closed) from 127.0.0.1(RONALDO-PC) Sent=114(14798B) Recv=123(5626B) Pending=0(0B) Elapsed=56.129 REC=v2.130 Remote=v4.6.162 15
545 2015-12-16 13:58:39.144 0x1B0C 0x1C2C SYSTEM RECClient(1): [CLOSED] Studio disconnected (channel closed) to RONALDO-PC Sent=123(5626B) Recv=114(14798B) Pending=0(0B) Elapsed=56.659 REC=v2.130 Remote=v4.6.162 15
546 2015-12-16 13:58:39.518 0x1B0C 0x1910 TELEMETRY (Eqatec)Message: Statistics was sent successfully 14
547 2015-12-16 13:58:39.518 0x1B0C 0x1C2C TELEMETRY (Eqatec)Message: IAnalyticsMonitor.StopWithTimeout: monitor stopped 14
548 2015-12-16 13:58:39.611 0x1B0C 0x1910 TELEMETRY (Elipse)Message: Statistics was sent successfully 14
549 2015-12-16 13:58:39.611 0x1B0C 0x1C2C TELEMETRY (Elipse)Message: IAnalyticsMonitor.StopWithTimeout: monitor stopped 14
550 2015-12-16 13:58:39.612 0x1B0C 0x1298 SYSTEM ProcessInfo.STUDIO: CPU=3.43% PVT=16092KB VTL=174296KB WKS=29428KB HDL=273 GDI=662 USR=255 TRD=16 PGF=103335 PPL=297KB NPP=15KB UNM=‘Ronaldo’ RUN=57.656 UTM=0.764 KTM=1.450 INF=’’ STOPPED 15
551 2015-12-16 13:58:42.463 0x1C1C 0x10AC SYSTEM ProcessInfo.E3SERVER: CPU=0.96% PVT=11976KB VTL=384260KB WKS=134816KB HDL=473 GDI=20 USR=29 TRD=20 PGF=35400 PPL=708KB NPP=16KB UNM=‘SISTEMA’ RUN=1:00.114 UTM=0.280 KTM=0.327 INF=’’ 15
552 2015-12-16 13:58:42.759 0x175C 0x1F74 SYSTEM ProcessInfo.E3ADMIN: CPU=0.00% PVT=5448KB VTL=95968KB WKS=10352KB HDL=148 GDI=79 USR=19 TRD=7 PGF=3891 PPL=165KB NPP=7KB UNM=‘Ronaldo’ RUN=1:00.270 UTM=0.187 KTM=0.015 INF=’’ 15